In the time that has passed since my last post, a LOT has happened to me! Through the process of trying to find the right job for me, a layoff, and even working selling cars (that’s right, I sold cars and was darn good at it!) I finally landed a great position and am working as the HR department at a local business. Yes, little ol’ me is the whole HR department (with the exception of Payroll with the Office Manager does along with her bookkeeping/accounting work).
Part of this work involves the recruiting process. As a former recruiter, I am quite familiar with this process although this industry is a new one for me to be recruiting for. After going through hundreds upon hundreds of applications in my time, I thought I would share my biggest pet peeve about applications. If you are looking for a job, take note of this!
All of these are equally bad, but these are in order of what came to mind so it’s safe to say the first ones listed are the worst offenses:
1) Not attaching a resume
It really doesn’t matter to me what work you are doing. What I want to know is how stable your work history is. So if there is an option of attaching a resume: ALWAYS DO IT! Take care to pay attention to such things like typos and make sure dates of employment are on there. If somehow I still decide to phone interview you- I will ask about dates and any gaps. How about you make it easier on everyone involved and just include that information to begin with? If you need help making one, go to a career center for assistance.
2) Refusing to properly complete the application/questions
My applications have 5 questions. FIVE. That is it! I do not make you completely rewrite your resume, nor do I ask a million behavioral questions. I ask 5 questions that can tell me enough about you to know if you are worth calling. When I ask you to tell me about your work history, this is to allow you the opportunity to tell me how qualified you are. This is not the time to tell me that “I have already applied. Call this number for an interview.” What that tells me is that you think you are above this process and the rules don’t apply to you. This also tells me that you likely won’t fit in with our company.
3) Calling too many times
When someone applies and did not receive a confirmation email, I am okay with them calling simply to confirm the application was received. Calling me everyday and then showing up to my office, however, is harassment. Do not harass the people doing the hiring. There could be many many reasons why you have not been contacted yet. That being said, I do my best to contact everyone who applies with an update on their application, but it is through email. Which leads to my next one.
4) Not checking your email/Answering your phone
If I email you to tell you thanks but no thanks, calling me and asking for an update won’t change my answer. If I call you for a phone interview and it goes straight to a voicemail box that is not set up EVERY TIME, you’re going to irritate me. If I email you to set up an interview time and you don’t reply, that tells me you’re not interested. I don’t know what else to tell you about that.
5) Giving me lip because you did not ever get a call from your application you put in 8 months ago, which was 3 months before I even started
Here’s something too many people seem not to know: Don’t be rude. Give the receptionist a bad attitude? I ask her to let me know if she has a bad feeling about someone. Call in and automatically start whining on your high horse? Maybe you should find out who you are talking to. For quite some time, I was both the receptionist and the HR admin. I had someone call in and immediately begin giving me an attitude because 3 months before I started, she had applied and never heard back. She continued to tell me that we couldn’t possibly have found anyone more qualified than her and I was lying if I said I did. So I did what any self respecting hiring manager would do: I asked for her name and immediately pulled it up so I could make a note of it in our applicant tracking system and informed her that we had no positions that would be a fit for her. Your attitude when speaking to employees weighs heavily, but especially so when the position you are trying so hard to get is heavy on customer service. Before you give an attitude, think about how the employer will feel about it. How can they trust you to interface with customers when you put down people that would be your own co-workers.
Just don’t do it. It’s really not worth it.
7) Accepting a job offer when you have no intention of staying at the company
Don’t waste the company’s time and don’t burn bridges. Going through the entire hiring process and quitting on your second day because you never left your other job and they countered our offer after you already accepted it is not smart. HR people do talk and companies remember things like this. If you constantly burn bridges, you’re going to be left jobless one day and nobody will shed a tear about it but you.
8) Refusing to follow instructions
If I give you hiring paperwork with clear instructions, there are reasons for that. If it takes you nearly a month to bring me back incomplete hiring paperwork- guess what? It goes back to that burning bridges thing. I will take that to mean you declined the offer long before you ever returned it. If I send you benefits information and you never send it back to me? Don’t come whining when you have no health insurance. If you don’t correct your address with me and don’t receive your W-2? Not my fault. You are an adult. Act like one.
9) Trying to get around HR to get hired
I know there are some sources out there that recommend reaching out directly to hiring managers to get your foot in the door. I say stop it! Here’s why: Most people who do this only serve to annoy the Hiring Manager because they have to tell you to apply properly or because they send you to HR who is then annoyed that they have to tell you what is clearly stated on the company website and all the job postings. It also sends a red flag to me just like number 2. Yes, the rules DO apply to you. We want you to apply a certain way for a reason and that reason is that we have a very lovely software that tracks information for us and makes us do mandatory reporting. You trying to skip that 5 question application online can cost precious time and energy in HR. We aren’t doing this because we are lazy and mean. We do this to ensure everyone receives equal treatment and we can prove it.
10) I’ll leave this one to the crowd. What is YOUR pet peeve about applicants? What would you recommend people NOT do when trying to get a job?